Quality - ISO 9001; 2015 Including TickIT Plus

The Company aims to achieve outstanding customer satisfaction through the effective implementation, measurement, monitoring and continuous improvement of its Quality Management System.
  • To ensure that best practice is maintained and that the QMS supports the Quality Policy
  • To ensure that the needs of its customer’s are clearly recognised, understood and addressed 
  • To provide technically competent solutions to satisfy customer requirements and needs
  • To be responsive to internal and external customer enquiries and instructions
  • To proactively address all process failures, product defects, errors or waste
  • To pursue and implement continuous improvement across the company
  • To measure and monitor company performance and customer satisfaction on an ongoing basis